VOICE AI
VOICE AI
MAR 18, 2026
/
VOICE INTAKE CONCIERGE
VOICE INTAKE CONCIERGE
VOICE
INTAKE
CONCIERGE
A human-like AI voice layer built for franchise and multi-location operators. Voice Intake Concierge answers every call, qualifies every inquiry, and routes every outcome — across every time zone, around the clock, without a single additional hire.
A human-like AI voice layer built for franchise and multi-location operators. Voice Intake Concierge answers every call, qualifies every inquiry, and routes every outcome — across every time zone, around the clock, without a single additional hire.
Industry/
Industry/
Industry/
Voice AI / Franchise Operations
Voice AI / Franchise Operations
Voice AI / Franchise Operations
Timeline/
Timeline/
Timeline/
14 Days to First Deployment
14 Days to First Deployment
14 Days to First Deployment
01
Challenge
01
Challenge
OPERATORS ACROSS MULTIPLE LOCATIONS WERE LOSING REVENUE EVERY HOUR THEIR PHONES WENT UNANSWERED.
OPERATORS ACROSS MULTIPLE LOCATIONS WERE LOSING REVENUE EVERY HOUR THEIR PHONES WENT UNANSWERED.
OPERATORS ACROSS MULTIPLE LOCATIONS WERE LOSING REVENUE EVERY HOUR THEIR PHONES WENT UNANSWERED.
Franchise operators running locations across multiple time zones had no scalable way to handle inbound calls around the clock. Every missed call after hours was a lost customer. Every unanswered inquiry was a competitor's opportunity. The business was entirely dependent on humans being present, available, and responsive at all times. That is not a staffing problem. It is an infrastructure problem.
Franchise operators running locations across multiple time zones had no scalable way to handle inbound calls around the clock. Every missed call after hours was a lost customer. Every unanswered inquiry was a competitor's opportunity. The business was entirely dependent on humans being present, available, and responsive at all times. That is not a staffing problem. It is an infrastructure problem.
02
Approach
02
Approach
WE BUILT A VOICE AI LAYER THAT IS HUMAN-LIKE, ALWAYS ON, AND NEVER MISSES A CALL.
WE BUILT A VOICE AI LAYER THAT IS HUMAN-LIKE, ALWAYS ON, AND NEVER MISSES A CALL.
Voice Intake Concierge was built to sound and respond like a trained human agent. The AI handles inbound calls, qualifies inquiries, answers common questions, routes complex cases, and completes intake processes end to end. It was deployed on top of existing phone infrastructure across multiple franchise locations simultaneously — no replacement of existing systems, no retraining of staff, no downtime.
Voice Intake Concierge was built to sound and respond like a trained human agent. The AI handles inbound calls, qualifies inquiries, answers common questions, routes complex cases, and completes intake processes end to end. It was deployed on top of existing phone infrastructure across multiple franchise locations simultaneously — no replacement of existing systems, no retraining of staff, no downtime.
03
Result
03
Result
$1.5M ARR. 32% QUARTER ON QUARTER GROWTH. ZERO ADDITIONAL HEADCOUNT ACROSS ALL LOCATIONS.
$1.5M ARR. 32% QUARTER ON QUARTER GROWTH. ZERO ADDITIONAL HEADCOUNT ACROSS ALL LOCATIONS.
Voice Intake Concierge reached $1.5M in annual recurring revenue and continues to grow. Operators expanded the deployment across new locations and new inquiry types without adding a single person to their phone teams. Revenue increased because the calls that used to go unanswered now convert.
Voice Intake Concierge reached $1.5M in annual recurring revenue and continues to grow. Operators expanded the deployment across new locations and new inquiry types without adding a single person to their phone teams. Revenue increased because the calls that used to go unanswered now convert.
04
Takeaway
04
Takeaway
THE BUSINESSES THAT SCALE ARE THE ONES THAT STOP DEPENDING ON HUMANS TO BE AVAILABLE AT ALL TIMES.
THE BUSINESSES THAT SCALE ARE THE ONES THAT STOP DEPENDING ON HUMANS TO BE AVAILABLE AT ALL TIMES.
Franchise operators do not have a people problem. They have a coverage problem. Voice Intake Concierge solved coverage permanently. The operators who deployed it did not become more efficient — they became structurally different from every competitor still relying on a human to pick up the phone.
Franchise operators do not have a people problem. They have a coverage problem. Voice Intake Concierge solved coverage permanently. The operators who deployed it did not become more efficient — they became structurally different from every competitor still relying on a human to pick up the phone.
05
Feedback
A concise testimonial showing how the project combined clarity, usability, and scalability for a lasting digital experience.
A concise testimonial showing how the project combined clarity, usability, and scalability for a digital experience.
A concise testimonial showing how the project combined clarity, usability, and scalability for a lasting digital experience.
05
Feedback
WE HAD LOCATIONS IN THREE TIME ZONES AND NO WAY TO COVER ALL OF THEM AFTER HOURS. NOW EVERY CALL IS ANSWERED, EVERY LEAD IS CAPTURED, AND WE HAVE NOT ADDED A SINGLE PERSON TO DO IT.
WE HAD LOCATIONS IN THREE TIME ZONES AND NO WAY TO COVER ALL OF THEM AFTER HOURS. NOW EVERY CALL IS ANSWERED, EVERY LEAD IS CAPTURED, AND WE HAVE NOT ADDED A SINGLE PERSON TO DO IT.
Ron Simpson
Founder of Asterio